• ISO 9001 Lead Auditor (Quality Management)

The ISO 9001 Lead Auditor certification is a globally recognized credential for professionals who want to conduct and lead quality management system (QMS) audits based on ISO 9001 standards. It prepares you to evaluate whether organizations comply with ISO 9001 requirements, ensuring effective quality management, continuous improvement, and customer satisfaction.

• ISO 9001 Lead Implementer (Quality Management)

The ISO 9001 Lead Implementer certification equips professionals with the skills to establish, implement, manage, and maintain a Quality Management System (QMS) in line with ISO 9001:2015 standards. Unlike the Lead Auditor role (which focuses on evaluating compliance), the Lead Implementer is responsible for building and improving a QMS within an organization.

• ISO 20000 Lead Auditor (IT Service Management)

The ISO/IEC 20000 Lead Auditor certification is a globally recognized qualification that demonstrates expertise in auditing IT Service Management Systems (ITSMS) based on the ISO/IEC 20000 standard. It prepares professionals to plan, conduct, and manage internal, external, and certification audits of IT service providers, ensuring compliance with best practices in service delivery and support.

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